Kindred

General Manager - Overland Park, KS - Oak Park Mall

Full-time

STORE MANAGER

Kindred Oak Park Mall

Reports To: Director of Operations

POSITION SUMMARY

The purpose of this position is to supervise the staff, oversee all sales, and manage operations for an individual location. 

PRIMARY ACCOUNTABILITIES

Customer Service

  • Leads by example by providing quality customer service
  • Acts in the best interest of the customer
  • Delivers above and beyond service
  • Drive store volume and enhance customer experience with a focus on experience.
  • Greet customers in a timely professional and engaging manner.
  • Incorporate product knowledge in the selling process.
  • Demonstrate ownership, accountability and initiative.
  • Handle any customer service issues in a positive manner; consistently follow up on sales and customer service issues.
  • Ensure the security and privacy of all customer and vendor information.
  • Promote Kindred by informing customers of clients of any sales or upcoming events.

ESSENTIAL FUNCTIONS/ KEY COMPETENCIES

  • Delivers performance counseling
  • Provides timely and constructive feedback to associates.
  • Receives feedback in an open and receptive manner.
  • Takes ownership of self development.
  • Drive store volume and enhance customer experience with a focus on education.
  • Consistently seek new trend and product knowledge.
  • Conduct product knowledge and sales training seminars regularly.

SCOPE

  • Able to identify talent and develop others
  • Can self assess and course correct.
  • Receptive to feedback and able to modify as necessary.
  • Develops and executes strategies to drive business.
  • Operates business profitably and minimize potential for loss.
  • Utilizes sound systems and routines to maximize payroll efficiency.
  • Ensure individual store goal is met and customer service remains paramount; this includes full Profit and Loss responsibility, overseeing controllable expenses, and suggesting cost saving measures.

PRIMARY TASKS & DUTIES

  • Prioritizes workload to maximize efficiency and minimize impact on customer experience. Seeks creative solutions to challenges.
  • Maintains a healthy work environment for team.
  • Interfaces with all levels of management and associates in a manner that promotes learning and mutual respect.
  • Oversee stock including monitoring merchandising and holds and ensuring proper SKU levels.
  • Conduct monthly team meetings in store and individual one-on-ones with team members regularly.
  • Conduct 90 day and Year End Employee Review and provide feedback to Director of Operations.
  • Monitor individual employee’s objectives and progress to ensure success throughout the year.
  • Delegate general housekeeping duties.
  • Support Director of Operations by participating in weekly / monthly meetings.
  • Create schedules for the Sales Associates and Team Leaders to be approved by the Director of Operations.
  • Foster Teamwork and Develop Partnerships
  • Ensures a positive work environment through recognition and motivation
  • Resolves personnel concerns fairly and in a timely fashion.
  • Serves as a business partner to Team Leaders, Director of Operations and Ownership and supports new initiatives.
  • Interfaces with all levels of management and associates in a manner that promotes learning and mutual respect
  • Build positive team relationships.
  • Document any employee issues and report them to Retail Director

POSITION REQUIREMENTS

  • An equivalent combination of education and experience sufficient to successfully perform essential functions of the job.
  • Previous retail experience at the Store Manager level. 
  • Strong verbal and written skills.
  • Ability to communicate effectively in order to relay product knowledge and services.
  • Strong eye for fashion.
  • Ability to perform effective selling techniques to achieve sale and repeat business.
  • Basic computer skills.
  • Effective management skills.
  • Retail math knowledge.
  • Physical requirements: lift /carry/move 40 lbs minimum including fixtures and Product.
  • Ability to work a flexible schedule including holidays, overnights, weekends.
  • Ability to actively supervise the sales floor.
  • Ability to demonstrate excellent leadership experience.
  • Excellent communication skills.
  • Computer literate.

Overland Park, KS

Sales Associate - Des Peres, MO - West County Center

Part-time

SALES ASSOCIATE Kindred West County Center Reports To: Store Manager POSITION SUMMARY The purpose of this position is to serve returning clients as well as new customers and foster relationships to increase sales. PRIMARY ACCOUNTABILITIES Foster positive relationships with Sales Team and customers. Handle any customer service issues in a positive manner. Ensure the security and privacy of all customer and vendor information. Greet customers in a timely professional and engaging manner. Incorporate boutique and product knowledge in the selling process. Provide the best customer service possible. Actively attempt to prevent loss. Promote Kindred by informing customers of clients of sales or upcoming events. Assist in general housekeeping duties. Provide stock support when necessary including facilitating new product and holds. ESSENTIAL FUNCTIONS/ KEY COMPETENCIES Provides timely and constructive feedback to supervisor. Receives feedback in an open and receptive manner and able to modify as necessary. Interfaces with all levels of management and associates in a manner that promotes mutual respect. Takes ownership of self development. Drive store volume and enhance customer experience with a focus on service. Can self assess and course correct. Operates business profitably and minimizes potential for loss. POSITION REQUIREMENTS A combination of education and experience sufficient to successfully perform essential functions of the job. Previous retail experience recommended. Ability to perform effective selling techniques to achieve sale and repeat business. Strong verbal, written, and communication skills. Ability to communicate effectively in order to relay product knowledge and services. Strong eye for fashion. Ability to perform effective selling techniques to achieve sale and repeat business. Basic computer skills. Ability to work a flexible schedule including evenings, holidays, and weekends. Ability to actively work the sales floor.

Des Peres, MO

Sales Associate - Independence, MO - Independence Center

Part-time

SALES ASSOCIATE

Kindred

Reports To: Store Manager

POSITION SUMMARY

The purpose of this position is to serve returning clients as well as new customers and foster relationships to increase sales.

PRIMARY ACCOUNTABILITIES

  • Foster positive relationships with Sales Team and customers.
  • Handle any customer service issues in a positive manner.
  • Ensure the security and privacy of all customer and vendor information.
  • Greet customers in a timely professional and engaging manner.
  • Incorporate boutique and product knowledge in the selling process.
  • Provide the best customer service possible.
  • Actively attempt to prevent loss. 
  • Promote Kindred by informing customers of clients of sales or upcoming events.
  • Assist in general housekeeping duties.
  • Provide stock support when necessary including facilitating new product and holds.

ESSENTIAL FUNCTIONS/ KEY COMPETENCIES

  • Provides timely and constructive feedback to supervisor.
  • Receives feedback in an open and receptive manner and able to modify as necessary.
  • Interfaces with all levels of management and associates in a manner that promotes mutual respect.
  • Takes ownership of self development.
  • Drive store volume and enhance customer experience with a focus on service.
  • Can self assess and course correct.
  • Operates business profitably and minimizes potential for loss.

POSITION REQUIREMENTS

  • A combination of education and experience sufficient to successfully perform essential functions of the job.
  • Previous retail experience recommended.
  • Ability to perform effective selling techniques to achieve sale and repeat business.
  • Strong verbal, written, and communication skills.
  • Ability to communicate effectively in order to relay product knowledge and services.
  • Strong eye for fashion.
  • Ability to perform effective selling techniques to achieve sale and repeat business.
  • Basic computer skills.
  • Ability to work a flexible schedule including evenings, holidays, and weekends. 
  • Ability to actively work the sales floor.

Independence, MO

Sales Associate - Overland Park, KS - Oak Park Mall

Part-time

SALES ASSOCIATE

Kindred

Reports To: Store Manager

POSITION SUMMARY

The purpose of this position is to serve returning clients as well as new customers and foster relationships to increase sales.

PRIMARY ACCOUNTABILITIES

  • Foster positive relationships with Sales Team and customers.
  • Handle any customer service issues in a positive manner.
  • Ensure the security and privacy of all customer and vendor information.
  • Greet customers in a timely professional and engaging manner.
  • Incorporate boutique and product knowledge in the selling process.
  • Provide the best customer service possible.
  • Actively attempt to prevent loss. 
  • Promote Kindred by informing customers of clients of sales or upcoming events.
  • Assist in general housekeeping duties.
  • Provide stock support when necessary including facilitating new product and holds.

ESSENTIAL FUNCTIONS/ KEY COMPETENCIES

  • Provides timely and constructive feedback to supervisor.
  • Receives feedback in an open and receptive manner and able to modify as necessary.
  • Interfaces with all levels of management and associates in a manner that promotes mutual respect.
  • Takes ownership of self development.
  • Drive store volume and enhance customer experience with a focus on service.
  • Can self assess and course correct.
  • Operates business profitably and minimizes potential for loss.

POSITION REQUIREMENTS

  • A combination of education and experience sufficient to successfully perform essential functions of the job.
  • Previous retail experience recommended.
  • Ability to perform effective selling techniques to achieve sale and repeat business.
  • Strong verbal, written, and communication skills.
  • Ability to communicate effectively in order to relay product knowledge and services.
  • Strong eye for fashion.
  • Ability to perform effective selling techniques to achieve sale and repeat business.
  • Basic computer skills.
  • Ability to work a flexible schedule including evenings, holidays, and weekends. 
  • Ability to actively work the sales floor.

Overland Park, KS

Store Manager - Des Peres, MO - West County Center

Part-time

STORE MANAGER

Kindred West County Center

Reports To: Director of Operations

POSITION SUMMARY

The purpose of this position is to supervise the staff, oversee all sales, and manage operations for an individual location. 

PRIMARY ACCOUNTABILITIES

Customer Service

  • Leads by example by providing quality customer service
  • Acts in the best interest of the customer
  • Delivers above and beyond service
  • Drive store volume and enhance customer experience with a focus on experience.
  • Greet customers in a timely professional and engaging manner.
  • Incorporate product knowledge in the selling process.
  • Demonstrate ownership, accountability and initiative.
  • Handle any customer service issues in a positive manner; consistently follow up on sales and customer service issues.
  • Ensure the security and privacy of all customer and vendor information.
  • Promote Kindred by informing customers of clients of any sales or upcoming events.

ESSENTIAL FUNCTIONS/ KEY COMPETENCIES

  • Delivers performance counseling
  • Provides timely and constructive feedback to associates.
  • Receives feedback in an open and receptive manner.
  • Takes ownership of self development.
  • Drive store volume and enhance customer experience with a focus on education.
  • Consistently seek new trend and product knowledge.
  • Conduct product knowledge and sales training seminars regularly.

SCOPE

  • Able to identify talent and develop others
  • Can self assess and course correct.
  • Receptive to feedback and able to modify as necessary.
  • Develops and executes strategies to drive business.
  • Operates business profitably and minimize potential for loss.
  • Utilizes sound systems and routines to maximize payroll efficiency.
  • Ensure individual store goal is met and customer service remains paramount; this includes full Profit and Loss responsibility, overseeing controllable expenses, and suggesting cost saving measures.

PRIMARY TASKS & DUTIES

  • Prioritizes workload to maximize efficiency and minimize impact on customer experience. Seeks creative solutions to challenges.
  • Maintains a healthy work environment for team.
  • Interfaces with all levels of management and associates in a manner that promotes learning and mutual respect.
  • Oversee stock including monitoring merchandising and holds and ensuring proper SKU levels.
  • Conduct monthly team meetings in store and individual one-on-ones with team members regularly.
  • Conduct 90 day and Year End Employee Review and provide feedback to Director of Operations.
  • Monitor individual employee’s objectives and progress to ensure success throughout the year.
  • Delegate general housekeeping duties.
  • Support Director of Operations by participating in weekly / monthly meetings.
  • Create schedules for the Sales Associates and Team Leaders to be approved by the Director of Operations.
  • Foster Teamwork and Develop Partnerships
  • Ensures a positive work environment through recognition and motivation
  • Resolves personnel concerns fairly and in a timely fashion.
  • Serves as a business partner to Team Leaders, Director of Operations and Ownership and supports new initiatives.
  • Interfaces with all levels of management and associates in a manner that promotes learning and mutual respect
  • Build positive team relationships.
  • Document any employee issues and report them to Retail Director

POSITION REQUIREMENTS

  • An equivalent combination of education and experience sufficient to successfully perform essential functions of the job.
  • Previous retail experience at the Store Manager level. 
  • Strong verbal and written skills.
  • Ability to communicate effectively in order to relay product knowledge and services.
  • Strong eye for fashion.
  • Ability to perform effective selling techniques to achieve sale and repeat business.
  • Basic computer skills.
  • Effective management skills.
  • Retail math knowledge.
  • Physical requirements: lift /carry/move 40 lbs minimum including fixtures and Product.
  • Ability to work a flexible schedule including holidays, overnights, weekends.
  • Ability to actively supervise the sales floor.
  • Ability to demonstrate excellent leadership experience.
  • Excellent communication skills.
  • Computer literate.

Des Peres, MO

Team Leader - Des Peres, MO - West County Center

Part-time

TEAM LEADER Kindred West County Center Reports To: Store Manager POSITION SUMMARY The purpose of this position is to serve clients as well as new customers and foster relationships to increase sales. PRIMARY ACCOUNTABILITIES Set personal sales goal with General Manager and Director of Operations and achieve personal goal while supporting goals of Management team. Open the store or close the store. Foster relationships with Sales Associates/Support Staff and assist in training them by education on process, tools, and technology. Build positive team relationships. Demonstrate ownership, accountability, and initiative Handle any customer service issues in a positive manner. Ensure the security and privacy of all customer and vendor information. Greet customers in a timely professional and engaging manner. Incorporate product knowledge in the selling process. Provide the best customer service possible. Promote Kindred by informing customers of clients of any sales or upcoming events. Assist and delegate general housekeeping duties. Provide stock support when necessary including facilitating transfers and holds. ESSENTIAL FUNCTIONS/ KEY COMPETENCIES Provides timely and constructive feedback to supervisor. Interfaces with all levels of management and associates in a manner that promotes mutual respect. Receives feedback in an open and receptive manner and able to modify as necessary. Takes ownership of self development. Drive store volume and enhance customer experience with a focus on service. Can self assess and course correct. Operates business profitably and minimizes potential for loss. POSITION REQUIREMENTS A combination of education and experience sufficient to successfully perform essential functions of the job. Previous retail experience required. Strong verbal, written, and communication skills. Ability to perform effective selling techniques to achieve sale and repeat business. Ability to communicate effectively in order to relay product knowledge and services. Strong eye for fashion. Ability to perform effective selling techniques to achieve sale and repeat business. Basic computer skills. Ability to work a flexible schedule including evenings, holidays, and weekends. Ability to actively work the sales floor.

Des Peres, MO

Team Leader - Kindred Oak Park Mall - Overland Park KS

Full-time

TEAM LEADER 

Kindred Oak Park Mall

Reports To: Store Manager 


POSITION SUMMARY 

The purpose of this position is to serve clients as well as new customers and foster relationships to increase sales. 


PRIMARY ACCOUNTABILITIES 

Set personal sales goal with General Manager and Director of Operations and achieve personal goal while supporting goals of Management team. 

Open the store or close the store. 

Foster relationships with Sales Associates/Support Staff and assist in training them by education on process, tools, and technology. 

Build positive team relationships. 

Demonstrate ownership, accountability, and initiative Handle any customer service issues in a positive manner. 

Ensure the security and privacy of all customer and vendor information. 

Greet customers in a timely professional and engaging manner. Incorporate product knowledge in the selling process. 

Provide the best customer service possible. 

Promote Kindred by informing customers of clients of any sales or upcoming events. 

Assist and delegate general housekeeping duties. 

Provide stock support when necessary including facilitating transfers and holds. 


ESSENTIAL FUNCTIONS/ KEY COMPETENCIES 

Provides timely and constructive feedback to supervisor. 

Interfaces with all levels of management and associates in a manner that promotes mutual respect. 

Receives feedback in an open and receptive manner and able to modify as necessary. 

Takes ownership of self development. 

Drive store volume and enhance customer experience with a focus on service. 

Can self assess and course correct. 

Operates business profitably and minimizes potential for loss. 


POSITION REQUIREMENTS 

A combination of education and experience sufficient to successfully perform essential functions of the job. 

Previous retail experience required. 

Strong verbal, written, and communication skills. 

Ability to perform effective selling techniques to achieve sale and repeat business. 

Ability to communicate effectively in order to relay product knowledge and services. 

Strong eye for fashion. 

Ability to perform effective selling techniques to achieve sale and repeat business. 

Basic computer skills. 

Ability to work a flexible schedule including evenings, holidays, and weekends. 

Ability to actively work the sales floor.

Overland Park, KS